About

Welcome to Direct Data Systems, a leading provider of individually tailored, managed IT services. Our highly motivated, service-orientated team of engineers understands the importance of effective and efficient IT solutions and is committed to delivering an exceptional level of customer service at all times. We specialise in providing a complete, outsourced IT department, fully backed up and protected around the clock, seven days a week.

Our expertise

We have extensive industry experience, in depth technical knowledge and a proven track record in optimising IT systems to improve organisational efficiency.

Our team

Our dedicated team of support engineers will identify your business and technical needs and provide reliable, professional IT solutions. We understand that we have a ‘duty of care’ to you, your staff and your business which will be reflected in the services and solutions we provide.

Our customers

We work closely with small and medium sized enterprises across Yorkshire and the North West, providing them with a high level of IT support and service that effectively banishes their technical worries. We continually receive high levels of customer satisfaction feedback from clients which range from accountants, solicitors, dentists, agencies, charitable and voluntary organisations to automotive trade centres and graphic designers.

Managed IT support

  • Support for your existing business IT
  • Disaster recovery and prevention
  • Network security
  • Proactive monitoring on critical servers
  • IT health checks and optimisation
  • Online and automated backups
  • Antivirus protection and solutions
  • Network installations
  • Internet connectivity
  • IT consultancy

Direct Data Systems is an independent provider of Managed IT support services. Our continued growth and development over the last 20 years in the IT support industry has been brought about by applying sound, cost effective solutions and support to our customers

Our proactive approach in providing tailored solutions, combined with our team of IT professionals has enabled our clients to concentrate on running their businesses, safe in the knowledge that their IT is up to date, secure, reliable and in good hands.

We deliver exceptional customer service, advice, solutions and support through our DDS team of experienced, qualified and professional engineers. The team is focused on providing a personal service, building relationships, and being at the end of a phone so that customers do not have to pass through an automated telephone system.

We care passionately about the services and solutions we provide and we take great pride in what we deliver to each and every one of our customers.

This has been our mission and key to our continued success.

 

Working in partnership

We pride ourselves on only working with the best within the industry, so you can be assured that your IT is in safe hands.

We are Platinum Partners with Zen Internet; a UK based internet provider, as well as being Gold Partners with Sophos Security and Antivirus.

We maintain a great relationship with all our partners within the industry and have strong connections with Microsoft, Sage and HP among others.

Paul Corrie, founder of DDS and Managing Director since 1993
“I understand the trust customers place in IT companies and I wanted to create one myself where businesses could be assured they were getting the best products and support for their requirements at a truly competitive price.
I began my career as an apprentice electrician, and once qualified, became an electronics research and development engineer. In my early 20s I advanced to become a mainframe computer engineer where my passion for IT really took hold. During my 30s, personal computers quickly gained popularity, initially within the business sector, and then in the home. This is when I realised that many IT companies seemed to focus on their own profit margins, rather than providing the most efficient and cost effective IT solution that benefited the customer.
I have a wealth of industry knowledge and a greater depth of understanding of customers’ expectations of service thanks to my experience as a computer field service engineer and the 32 years I served in the British Army Reserve Force. Here, I was heavily involved in IT and communications technology in support of military operations.
By applying the right solutions, I create long term business relationships that benefit all. Many of our customers come to us upon recommendation, which hopefully says it all.”